Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Position OverviewPerforms inbound and/or outbound customer calling activities to present and sell company products or services to customer base. Utilizes phone or internet chat approaches for customer contact which are predominantly routine, but may require deviation from standard screens, scripts, and procedure with the assistance of a computerized system. Answers inquiries, resolves problems, promotes and sells products/services, and/or enters or confirms sales. Assesses needs and suggests/promotes alternative products or services.
Job ResponsibilitiesProcesses incoming or places outbound customer/prospect calls regarding various business unit products and services.
Identifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue.
Records all customer information and call history information accurately on appropriate paperwork or electronic systems.
Reviews daily information on the business unit customers' changing needs and new features of service.
Promotes business unit products and/or services.
High School diploma or general equivalency diploma (GED)
Six (6) months previous sales experience
Ability to navigate a computerized data entry system or other relevant applications required
Internet/Chat work areas - ability to type 35 words per minute required
General knowledge of the organization, products, and/or services required
Skill with Microsoft Office applications (Word & Outlook)
Ability to learn and work effectively with Mission, Webview, Verint, etc.
Skill in verbal and written communication
Skill in building strategic working relationships and in contributing to team success
Skill in quality orientation
Skill in being adaptable to changing business needs
Skill in analytical tasks
Skill in organizational and time management
Skill in learning new tasks and applying them on the job
Skill in initiating action to resolve issues
Ability to be scheduled to work the full range of hours (Monday through Sunday 5:00am - 12:00 midnight)
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Incumbent is required to have:
Incumbent will be subject to:
Why Choose Rentokil ?
A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Rentokil Terminix is a Drug Free workplace
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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