TELEPRESENCE UNIFIED COLLABORATIONS ENGINEER
Redstone Arsenal, AL 
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Posted 30 days ago
Job Description
Job Description
About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you!


Job Overview

The contractor shall provide engineering support for the management, configuration, installation, and maintenance of a state-of-the-art UC/VTC network that provides Telepresence, videoconferencing, and teleconference services to enterprise customers around the world. Provide solutions to complex problems and top-level support for all h.323 and Session Initiation Protocol (SIP) systems. Provide operational support and performance analysis of global collaborative services, ensuring supporting infrastructure is stable and reliable.


Responsibilities

Essential Duties & Job Functions:
  • Maintains, configures, upgrades, and manages all UC/VTC infrastructure, including but not limited to, Video Communication Servers, Multipoint Control Units, call managers, content servers, telepresence management suites, line encryption devices, CODECS and UC soft-client solutions, to include virtualized appliances.
  • Evaluates all IAVAs to determine impact to our environment and applies all firmware updates and patches to mitigate identified vulnerabilities.
  • Applies STIGs as defined by ISSO and follows all other security requirements, such as scheduled password changes.
  • Manages internal dial plans for all associated UC systems to ensure interoperability with external organizations across the DOD and Army.
  • Works with system vendors for advanced troubleshooting and Return Material Authorization (RMA) processing.
  • Assist with and provide input for the development of or updates to cybersecurity documentation as it relates to telepresence.

Job Requirements

Mandatory:
  • Bachelor's degree or equivalent experience.
  • Three (3) years' experience in VTC / UC or highly related field
  • Current CompTia Security + certification
  • One or more of the following Certificates: CISSP, Network +, CCNP, CCIE, CCDE
  • Expert level skills in configuring Cisco Licensing, Cisco Meeting App, Meeting Manager, Cisco Meeting Server
  • Valid driver's license with an acceptable driving record
  • A secret security clearance or the ability to obtain and maintain a secret security clearance.

Reasonable Accommodation:
It is CGS, LLC business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Equal Employment Opportunity:

Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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