At SCI Technology, a Sanmina Company, we serve those who serve by delivering innovative, trusted and comprehensive products and services that meet and exceed the unique needs of the Defense and Aerospace sector. From avionics to tactical and airborne communications, counter-UAS, integrated manufacturing and cradle-to-grave product life cycle support, we deliver high-reliability solutions that keep service members connected and protected in the field.

Our heritage dates to 1961, as an early supplier to the space program in Huntsville, Alabama. Today, SCI offers a complete range of Defense & Aerospace solutions through our three business segments - Products, Systems Build, and Life Cycle Services. It's SCI summed up - ALL WE DO to serve those who serve.

At this time, SCI is recruiting highly qualified candidates whose background and career goals meet our needs for the following position in Huntsville, AL. Please note that due to Department of Defense contract requirements, U.S. CITIZENSHIP IS REQUIRED.

Position Title: Program Administrator

Position Overview:

Responsible for all administrative aspects of the program. Works closely with the Program Manager and with various departments to meet program delivery goals. Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met. Provides customer reporting. Receives customer requests and prepares documents related to processing returns (RMA). Updates databases. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

Nature of Duties:

• Responsible for all administrative aspects of the program.
• Works closely with the Program Manager and with various departments to meet program delivery goals.
• Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met.
• Provides customer reporting.
• Receives customer requests and prepares documents related to processing returns (RMA).
• Updates databases.
• Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
• Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

Position Requirements:

• Microsoft Excel
• Windows Office
• 2 years of customer service experience (or equivalent)

Sanmina is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

This is an ITAR facility and applicants must be a US Citizen.