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SUMMARY
Motivates and leads staff to accomplish goals. Ensures work meets deadlines and accuracy expectations. Mentors team in emerging technologies and explores new technologies.
ESSENTIAL RESPONSIBILITIES
* Monitor productivity and ensure work is completed to meet required standards
* Assists in delegating work as needed to ensure all projects are completed accurately and on time
* Provide guidance and coaching to individual contributors on day-to-day issues
* Performs or assists team in performing duties
* Responsible for proper training of team members on new technologies.
* Assists in managing department expenses according to the budget.
* Effectively communicate and works with internal and external customers
* Ensure area goals and projects are met and adhere to budget
* Provide resolution for escalated customer issues
* Regularly exercises independent judgment and discretion in daily activities and and follow department policies
REQUIRED SKILLS
* Analytical problem solving skills and proficiency in troubleshooting common IT issues, diagnosing hardware and software problems, and implementing effective solutions.
* Excellent communication skills, both verbal and written, with the ability to interact professionally with users at all levels of the organization, make presentations and conduct meetings as needed
* Professional demeanor
* Good organizational skills
* Good understanding of technical concepts related to the team's mission and duties.
* Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced, deadline-driven environment.
* Willingness to learn and adapt to new technologies, tools, and methodologies as needed.
* Strong attention to detail, organizational skills, and a commitment to delivering high-quality work.
EDUCATION and/or EXPERIENCE
* Minimum Education: High School Diploma or GED required; Bachelor's degree (B. A.) from four-year college or university, preferred
* Minimum Experience: five years in supervisory/technical lead role of equivalent experience, 5 years in a related technical position preferred with Windows and Linux experience.
ESSENTIAL DEPARTMENT SPECIFIC DUTIES and/or SKILLS
* Extensive experience managing Enterprise Level AD infrastructure, Microsoft Operating Systems, AD Security and Group Policies
* Expert understanding of Microsoft technologies (Active Directory, DNS, ADFS, Clustering, EntraID, etc)
* Subject matter expertise with clustering technologies, load balancing, systems design, security principles, and architecture best practices for scale
* Extensive experience implementing and managing Security software for Anti-virus, eMail protection, DMARC, Web proxy, Two-Factor authentication
* Subject matter expertise on server compute, storage, virtualization, security, monitoring and backup for IT projects and initiatives
* Responsible for enterprise server infrastructure design, implementation and delivery
* Knowledge in managing Cloud environments for one or more of the following, Azure, AWS, GCP or IBM Cloud
* Responsible for delivering Disaster Recovery standards, procedures and also monitoring and managing restoration activities
* Responsible for managing business applications such as Windows Server, Linux Server, Exchange, SQL Server, Office 365, Backups, Virtualization and Storage; VMware and third-party applications.
* Expert experience in Linux preferably RHEL
* Expert understanding of network protocols, TCP/IP network architecture and implementation
* Proficiency in a scripting language and knowledge of multiple scripting languages (Powershell preferred)
* Monitor and optimize system performance, reliability, and security to ensure maximum uptime and operational efficiency.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.