As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards Greet guests and complete the registration process

ESSENTIAL JOB FUNCTIONS Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. Read, maintain and make daily entries in the log book to coordinate communication between shifts and management. Maintain proper set up of dining room. Receive records and make any necessary arrangements for reservations and special func

ESSENTIAL JOB FUNCTIONS Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants. Empty room attendant carts of soiled linen and trash. Assist when required, to strip rooms of soiled linens. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, a

Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents. Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed. Thoroughl

Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a tim

ESSENTIAL JOB FUNCTIONS Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor Set the proper drying and cooling times for different types of

ESSENTIAL JOB FUNCTIONS . Monitor restaurant associates in their daily work tasks. Assisting staff as required. . Supervise guest service in the restaurant and bar, assuring brand standards are upheld. . Establish and re inforce side work by restaurant staff, to confirm completion. . Communicate daily, all special groups and/or tastings to be held in the restaurant. . Set

ESSENTIAL JOB FUNCTIONS . Answer all calls promptly, following brand standards. . Accept messages and confirm with guest prior to delivering for accuracy. . Receive and in put wake up call information for guests. . Accept guest maintenance requests and relay to the engineering department. . Answer basic hotel and area questions for guests. MINIMUM QUALIFICATIONS . Positio

ESSENTIAL JOB FUNCTIONS . Assist all guests with luggage, transporting luggage to and from guest room(s) as requested by guest. . Explain all hotel facilities to arriving guests, their locations in the hotel and hours of operation, to include fire exits and safety features of the hotel. . Remain in the front of the hotel and lobby area when on duty and not assisting a gue

Manage the human resources in the rooms division in order to attract, retain and motivate the employees. Hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Oversee departmental matters as they relate to federal, state and local employment

ESSENTIAL JOB FUNCTIONS 1. Take and serve guest orders promptly and according to service manual. 2. Do all necessary set up sidework as assigned. 3. Answer any guest questions about the menu. 4. Operate the electronic cash register/P.O.S. system (where applicable). 5. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

ESSENTIAL JOB FUNCTIONS 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 2. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. 3. Implement

ESSENTIAL JOB FUNCTIONS 1. Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. 2. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). 3. Assist in checking electrical systems such as air condit

ESSENTIAL JOB FUNCTIONS 1. Maintain sanitation and cleanliness of all areas of the dishroom, kitchen aisle, and dock area. 2. Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures. 3. Empty trashcans and wash inside and outside. 4. Thoroughly clean dock area and dumpster. 5. Break down dish machi

ESSENTIAL JOB FUNCTIONS 1. Check server and houseperson banquet event orders to ensure that all information is accurate. 2. Check room set up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean. 3. Make contact with group representatives. Explain how to make contact if needed throughout the function. 4. Commu