We are looking for an experienced Product Manager with a track record of successfully creating and launching products and services, and who is both customer focused and technology savvy. Candidates must also be creative and highly analytical, able to work effectively in a matrix organization, easily adaptable to new processes and new ways of working in order to meet the e

include but not limited to Primary responsibility of the PremierOne Hypercare support is to provide face to face customer service and technical support Experience with administration of Law Enforcement Records Management System preferred Provide successful and consistent software application support with minimal to no impact on live operations Building relationships with c

In the Channel Sales Executive Role, the primary function is to help develop existing and new account system business, in support of Motorola's Authorized Channel Partners. Scope of responsibilities/expectations include but are not limited to Meet or exceed assigned revenue and project quota focused on North America PCR System Platforms, subscriber products, services, con

The person in this role would be owning the premier support program and would be responsible for all aspects including but not limited to Mentoring a dedicated premier support team, overall success of the premier support program, and scaling the premier support services as needed. The ideal candidate will also be experienced with managing internal and external executive r

Collaborate with the Sales Operations and Channel Operations teams to fully understand success goals, support and sales processes with an aim to identify process breakthroughs and reduce friction for internal teams, partners and end customers Understand and manage Salesforce data models to accurately identify/correct missing data, align data structures and map fields in s

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

Maintenance and management of highly technical Motorola communications systems Focus on maintaining optimal performance levels across an integrated system and addressing system level alarms and malfunctions Manage system availability through routine maintenance, performance monitoring, and preventative maintenance Familiarity with troubleshooting techniques and latest tec

include but are not limited to By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenge

Provide advanced technical support of Public Safety software solution in a fast paced & dynamic environment. Escalation point for complex trouble tickets. Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures. Must be a diligen

THIS IS AN EXPATRIATE ROLE LOCATED IN JAPAN, THIS ASSIGNMENT WILL REQUIRE THE CANDIDATE TO RELOCATE FOR A MINIMUM OF 3 YEARS MUST BE A US CITIZEN The Field Service Technician will be responsible for the programming, maintenance, and repair of a country wide ASTRO P25 IV&D system with full IA certification including Master site, Management site, remote RF sites, MC75000 di

The Public Safety Industry Consultant is responsible for developing the Software Suite strategy for their supported region. This plan should include training and development, a partnership with local events such as roadshows equating to creating a new Software Suite pipeline. Pursue new incremental accounts and opportunities, work to identify strategic Manufacturer Repres

As a member of the Flex Front Office Support team, focus on delivering post sales support and solutions to Flex customers. This involves answering technical questions and resolving technical issues for customers running Flex proprietary software in a Windows and Linux environment. Supporting Motorola Solutions products may also be required. As a primary point of contact f

The Sr. Account Manager (Sr. AM) is responsible for sales, strategic account planning, and overall relationship management for a number of "target" customers or a specific geographic territory in Alabama. Product and service portfolio includes communications technology as well as software and services to enhance the mission critical missions of Motorola's customers. The S